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Privacy Policy

  1. Last Updated: 1st Nov, 2025

    At FVK Trucking, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website, use our services, or communicate with us by phone, email, or SMS.

    1. Information We Collect

    We may collect the following types of personal information:

    • Contact Information: Name, phone number, email address, and business details.
    • Account Information: Company name, billing details, and communication preferences.
    • Service Information: Shipment data, warehouse details, and related logistics information.
    • Website Usage Data: IP address, browser type, and activity on our website through cookies or similar technologies.
    1. How We Use Your Information

    We use your personal information to:

    • Provide and manage logistics, warehousing, and transportation services.
    • Send you updates related to your shipments, deliveries, and account activity.
    • Communicate with you regarding onboarding, support, billing, and service improvements.
    • Comply with legal and regulatory obligations.
    • Send service-related notifications, including via SMS (only if you have provided consent).
    1. SMS Communications

    By providing your mobile number and opting in, you agree to receive text messages (SMS) related to your services, such as delivery updates, scheduling notices, and support notifications.

    • Message frequency: Varies by account activity.
    • Message and data rates may apply.
    • You can opt out anytime by replying STOP to any text message.

    SMS consent is not shared with third parties.

    1. Information Sharing

    We do not sell or rent your personal information.
    We may share limited data only with:

    • Service providers and partners who help us operate our logistics and technology systems (under confidentiality agreements).
    • Regulatory authorities when required by law.

    All partners and vendors are contractually bound to use your information only for the purpose of providing agreed services.

    1. Data Security

    We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse.

    1. Your Rights

    You have the right to:

    • Access, correct, or delete your personal information.
    • Withdraw consent for marketing or SMS communications at any time.
      To exercise these rights, contact us at support@fvktrucking.com.
    1. Updates to This Policy

    We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Last Updated” date.

    1. Contact Us

    If you have any questions or concerns about this Privacy Policy, please contact:
    fvktrucking/contact